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FAQs


  • States Broudys' Liquors does NOT ship to?
    Currently Broudys' will not be able to process and/or make deliverys for users in the following states: Alabama, Arkansas,  Delaware, Kentucky, Louisiana, Mississippi, New York, New Hampshire, Oklahoma, Rhode Island, and Utah.

  • How long does it take to get shipped?
    It depends on where you live and the shipping method you select. Products are typically shipped within 2 to 3 business days.

  • Does someone need to be there to receive my order?
    Yes, the order requires a signature of someone 21 years old or older.

  • How do I know when I will receive my product?
    Upon completion of your order you will receive an email confirmation with your tracking number.

  • I did not receive my order confirmation?
    Please check your spam or junk email folder.
     
  • Can my shipment be held due to weather?
    Yes, please check your tracking number, it will give you all the information on your package or you can contact us at Contact
  • Do you gift wrap?
    The approved shipping containers we use do not allow for us to gift wrap packages.

  • What do you charge for shipping?
    Rates will vary depending on where you live and the number of bottles you order.

  • What if the product I am looking for is not on your website?
    Some items are seasonal and only available certain times of the year. Also some items are not available in our area. If this is not the case please contact us at Contact

  • What about Pappy?
    Contact us about getting on the list

  • When I was browsing I saw a item, when I went to order for pickup and did not show up.
    Not all locations stock the same items. You can Contact us and we may be able to transfer the item to the location nearest you.

  • What if I would like assistance with choosing a gift?
    Our Goal is always to provide you with as much information as possible to help you make a selection that you or your gift recipient will enjoy. Please contact us at: Contact if you have any questions or if you would like assistance in choosing a product.

  • May I place an order by phone?
    Typically, all orders must be placed through our website. However, if you are having problems ordering, please email us at:  Contact